Business SMS & Messaging
Meet customers on the channels they already use.
SMS, MMS, RCS, WhatsApp, and branded messaging — all from the number customers already have saved, with texting built right into Microsoft Teams for your team.
A real customer engagement channel — not just texting
Taridium turns your main business number into a full messaging channel. Send appointment reminders, order updates, and two-way support conversations — without asking customers to call a different number, remember a short code, or install an app.
One conversation, every channel
Your team replies from one inbox — customers reach you however they prefer.
SMS
Standard two-way texting from your existing business number — no short code, no new number to promote.
MMS
Send and receive photos, PDFs, and rich media — quotes, receipts, product shots, and more.
RCS
Richer messages on supported Android devices — bigger images, suggested-reply buttons, and read receipts.
Reach customers on the world’s most-used messaging app, from the same shared inbox your team already works from.
Branded Messaging
Your business name and logo appear on the message instead of just a phone number — customers know it’s really you before they open it.
Business texting in Microsoft Teams
Send and receive business texts right inside Teams — no separate app for your staff to check.
Built for real engagement, not just alerts
- Appointment reminders & confirmations
- Order and delivery updates
- Two-way customer support
- Review and feedback requests
- Promotions and announcements
- Payment and invoice links
75%
of customers prefer texting to calling.