Phone System Features

Every feature your business phone system needs.

From extension management to call queues, our hosted PBX comes packed with enterprise-grade calling features — all included, all easy to manage.

Everything included, out of the box

No add-on pricing, no feature tiers to unlock — every plan comes with the full feature set below.

Create, edit, and manage extensions for every employee and device from one simple dashboard — no technician visit required.

Organize extensions into departments or teams so calls, voicemail, and paging reach the right people at once.

Greet callers with a professional menu that routes them to the right extension, department, or voicemail — 24/7.

Automatically switch your call routing, greetings, and hours based on whether you’re open or closed — no manual toggling.

Set special call handling for holidays and closures in advance, so your phone system adapts itself on the day.

Host multi-party calls with dedicated conference bridges built into your plan — no third-party app required.

Hold and distribute incoming calls fairly across available staff, with hold music and position-in-queue handling.

Record calls for training, quality assurance, or compliance — searchable and accessible from your online portal.

Keep callers engaged with custom hold music or messaging while they wait — upload your own or choose from our library.

Get voicemails delivered straight to your inbox as audio and text — read a transcription at a glance, or listen in when it’s convenient.

Forward calls to another extension, a cell phone, or any external number so you never miss a call, wherever you’re working from.

Ring multiple numbers or devices in sequence or all at once until someone picks up — so a quiet desk phone doesn’t mean a missed call.

Block unwanted numbers and known spam callers so they never ring through to your team again.

Send your calls, and optionally your voicemails, to an assistant user so they can handle things on your behalf when you’re unavailable.

Get instant alerts by email or text the moment a call is missed, so follow-up never falls through the cracks.

Talk to our team about setting up a phone system built around how you work.

or call 1-888-259-8077